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MOQ varies by product category. For most residential pieces: 1 unit. For hospitality and contract orders: typically 10–20 units per SKU. Custom designs may have higher MOQs depending on tooling requirements. Contact us and we'll work with your project size.

Standard catalog items take 4–6 weeks in production. Custom orders with unique specifications take 6–10 weeks. Sea freight to major ports (Rotterdam, Los Angeles, Sydney) typically adds 3–5 weeks. Air freight is available for urgent orders.

Absolutely — custom work is our specialty. We accommodate custom dimensions, stain colours, fabric choices, hardware specifications, and branding embossing. Provide us your brief and we'll return a technical drawing within 72 hours.

All our teak is SVLK certified (Indonesian timber legality) and we offer FSC-certified options for EU and US buyers who require it. Our facility is ISO 9001:2015 certified. Full documentation is provided with every shipment.

Yes. We manage all export documentation including phytosanitary certificates, fumigation certificates, and packing lists. We work with freight forwarders to arrange door-to-port or door-to-door delivery. CIF, FOB, and EXW Incoterms all available.